Privacy & Cookies Policy

In this Privacy & Cookies Policy (“Policy”), we describe the information that we collect about you and that will be processed by us, as you use our website (“Website”) and the services we provide through our Website (“Services”). We recommend that you read this policy carefully in order to understand what Organic Store does with your personal information. By visiting you are accepting and consenting to the practices described in this Policy and our Terms and Conditions.

For the purposes of the GDPR (General Data Protection Regulation), the data controller is Organic Store.

How and When We Collect Your Information

We collect information directly from you and automatically as you use our Website. Organic Store collects your information when you sign up for our Website, place an order, contact us with questions, or otherwise choose to provide information to us.

We automatically collect the following information about your use of our Website through cookies and other tracking technologies: your IP address, your browser type and version, your operating system, web pages your view, links you click, your activities on our Website, the length of time you spend on our Website, and the referring URL or the web page that led you to our Website.

What Information We Collect

The types of information we collect about you depend on your particular interaction with our Website.

When you interact with our Website without signing up or going through the checkout, the only information we collect is the information that is collected automatically as listed above and as described in the Cookies section of this Policy.

When you register our Website, we collect your email address.

When you place an order, we collect your name, email address, mailing address, and phone number.

When you contact us, we collect your email (if you email us or use the form on our Contacts page) and any information you choose to provide to us.

We do not process your credit card data or store it on our servers. All payments are processed by a payment gateway provider (LiqPay or Wayforpay).

How We Use Cookies and Other Tracking Technologies

Organic Store uses Cookies and Google Analytics to track information about your use of our Website in order to improve our services, user experience and analyse how our Website is used.

Cookies are small text files stored in your web browser for record-keeping purposes and accessed by the server every time you browse our Website. They enable you to log into your personal account, help to remember and process the items in the Shopping Basket, allow us to count the number of visitors and see how they behave when they are using our Website (for the purpose of improving the user experience and quality of service).

Most web browsers automatically accept cookies, but if you prefer you can disable Cookies in your browser settings. If you disable your web browser’s ability to accept cookies, you will be able to browse our Website; however, most site features, including registration and placing an order, will not function properly if you disable cookies and you may not be able to use our Services.

We use Google Analytics to evaluate use of our Website. The information collected by Google Analytics helps us to improve our performance and user experiences. Google Analytics may use cookies and other tracking technologies to perform its services. Aside from your approximate geographic location identified by your IP address, the information collected by Google Analytics is mostly anonymous traffic data including device, operating system and browser information.

To opt-out of Google Analytics, use the following link: Please note that you need to re-opt-out every time you clear your cookies, install a new browser, or use a different computer.

We do not use automated decision making and profiling.

How We Use Your Information

We use your information to provide our Services to you, to respond to your inquiries and requests for information, to provide customer support, to improve your experience, and for any other purpose for which you specifically provide your information to us.

We collect your name, mailing address and phone number in order to ship your order. We collect your email in order to process your order and to send additional information and updates pertaining to your order, as well as to respond to your questions, requests or inquiries.

When We Share Your Information

We do not transfer your information to third parties without your explicit consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also disclose your information when its release is appropriate to comply with the law or protect our or others’ rights, property or safety.

Where We Store Your Information

Any information that you provide to us or that we collect automatically is stored on secure cloud servers. We use Secure Socket Layer (SSL) technology in order to protect your personal information and provide you with the most secure shopping experience possible. We keep your information as long as required by applicable laws and regulations.

How to Update or Delete Your Information / Contact Us with Questions or Requests

At Organic Store, we respect your right for privacy and provide you with reasonable access to the information that you may have provided through your use of our Website and Services. If you wish to access or correct any information about you that we have obtained, you can contact us as set forth in the Contacts section.

You may also contact us to request that we delete any information about you that we have obtained, to restrict/object to our processing of your personal data, to obtain and reuse your personal data, or if you have any questions about our collection and storage of your information.

We will answer to any of your requests free of charge within one month of receiving your request. If your request is particularly complicated, we will respond within three months.

You may choose to withhold any personal information requested by us, in which case we may fail to provide you with the full functionality of our service. You don’t have to create an account to browse our Website or add products to the Shopping Basket; however, if you choose not to provide us with your name, email address, mailing address and phone number during the checkout, we will be unable to process and ship your order.